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Pentland Connect Conditions of Sale

Pentland Connect offers registered users (“Users”) of the Pentland Connect website (the“Website”) selected goods for sale from the Berghaus, Canterbury, Kickers, Mitre and Speedo brands.  In order to be eligible to register as a User, the individual, business or organisation must have an active customer account that is in good standing with at least one of Airborne Footwear Limited, Berghaus Limited, Canterbury of New Zealand Limited, Mitre Sports International Limited and Speedo International Limited.  Users may only purchase products through the Website from the brands with which they have an active customer account that is in good standing.

Contracts for the supply of goods formed through the Website are governed by the Terms and Conditions of Sale agreed between the User and the relevant Pentland Brands company being Airborne Footwear Limited, Canterbury of New Zealand Limited, Mitre Sports International Limited, Speedo International Limited, and Berghaus Limited as applicable, other than, and to the extent that, they are superseded by the terms and conditions set out below which apply to orders for personalised goods ordered through the Website.

  1. The User must have obtained the permission of the owner and/or the rights’ holder for any logo, images, branding and other content submitted with the order that is to be displayed on the personalised goods.
  2. The relevant Pentland Brands company (i.e Airborne Footwear Limited, Berghaus Limited, Canterbury of New Zealand Limited, Mitre Sports International Limited or Speedo International Limited) may refuse to accept any order for personalised goods if the submitted content is, in the view of Pentland Brands, indecent, discriminatory or likely to cause offence.
  3. Once an order for personalised goods has been placed through the Website it is final and cannot be changed, cancelled, returned, exchanged or refunded other than where there is a significant defect in the goods, or an error in the processing of the order that was not a result of User action. It is the responsibility of the User to ensure that all submitted spellings and other content for the order is correct and that the sizes and item numbers are correct before the order is placed.
  4. Where imagery content that has been submitted by the User for personalisation of goods is not of a sufficiently high quality for reproduction and the User requires Pentland Brands to perform design work to the submitted imagery to achieve the required quality this will incur a design fee which is payable by the User as an additional cost. Users will be notified of the amount of the design fee before the order is processed. Alternatively, the User may source their own higher quality imagery and resubmit it with their order. Details of the required image quality are available on request.